NHTSA Complaint #11130980 — 2009 TOYOTA CAMRY

I OWN A 2009 TOYOTA CAMRY WHICH I PURCHASED NEW. I NOTICED THAT MY HEADLIGHTS IN THE LOW BEAM FUNCTION ARE VERY DIM, TO THE POINT OF BEING DANGEROUSLY DIM. THE TOYOTA DEALER STATED THAT THE LENS IN THE HEADLIGHT HOUSING HAS CLOUDED DUE TO UV DAMAGE AND USE. THE LIGHT BULB ITSELF FUNCTIONS PERFECTLY FINE, BUT THE LENS ENGINEERED TO MAGNIFY THE LOW-BEAM LIGHT IS WHAT IS CAUSING THE DECREASE OF VISIBLE LIGHT. I STATED THAT I ALSO OWN A 2003 TOYOTA CAMRY THAT HAS NO PROBLEMS WITH THE HEADLIGHTS AND IT PROVIDES ENOUGH LIGHT. THE SOLUTION IS TO REPLACE BOTH LIGHT HOUSINGS TO THE TUNE OF $400.00 EACH. THE SERVICE MANAGER SAID THIS IS A REGULAR OPERATING EXPENSE, LIKE REPLACING THE ALTERNATOR. WITH LABOR, THIS EXPENSE WILL BE CLOSER TO $1000.00 INSTEAD OF CHANGING TWO HEADLAMPS FOR $30.00 EACH. IT SEEMS TO ME THAT THIS TECHNOLOGY DOESN'T WORK, AND IS DANGEROUS. THESE HEADLIGHTS ARE STILL BEING USED ON NEW TOYOTA MODELS.