NHTSA Complaint #11130900 — 2014 CHEVROLET CAPTIVA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11130900
Vehicle 2014 CHEVROLET CAPTIVA
Component ENGINE
Date of Incident
Date Filed
Mileage 75,022 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. AFTER RESTARTING THE VEHICLE, THE STEERING OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PETE MOORE CHEVROLET, 106 N. NEW WARRINGTON RD, PENSACOLA, FL) WHERE IT WAS DIAGNOSED THAT THE INTERIOR AND EXTERIOR CAMSHAFT AND THE POWER STEERING GEAR WERE FAULTY AND NEEDED TO BE REPLACED. ALSO, THE POWER STEERING FLUID LEAKED OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,022.

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