NHTSA Complaint #11130895 — 2009 CHEVROLET MALIBU

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11130895
Vehicle	2009 CHEVROLET MALIBU
Component	POWER TRAIN
Date of Incident	August 20, 2018
Date Filed	September 24, 2018
Mileage	96,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY 2009 CHEVROLET MALIBU EXPERIENCED A WAVE PLATE ISSUE THAT GM IS AWARE ABOUT BUT WON'T COVER. THE PROBLEM WAS ISSUED SPECIAL COVERAGE #14404 FOR SAME MALIBU 2008-2009 BUT THEY SAY MY VEHICLE IS NOT COVERED BUT WON'T GIVE SPECIFICS ONLY SAYING I SHOULD HAVE RECEIVED A LETTER AND ONLY WHICH I NEED TO PRODUCE TO HAVE MY PROBLEM FIXED. THEY DON'T KEEP AN ACCURATE RECORD OF PEOPLE'S ADDRESSES SO HOW AM I SUPPOSED TO KNOW. DOESN'T MAKE SENSE THAT THEY WON'T FIX IT WHEN IT CLEARLY SHOWS IT'S A KNOWN PROBLEM FOR MY VEHICLE TYPE AND RATING.

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