NHTSA Complaint #11130738 — 2017 BMW M2 EXTERIOR LIGHTING

Complaint Details

ODI Number	11130738
Vehicle	2017 BMW M2
Component	EXTERIOR LIGHTING
Date of Incident	September 2, 2018
Date Filed	September 22, 2018
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

THE INSTRUMENT CLUSTER GAUGES (SPEED AND RPM) ARE VERY DIFFICULT TO READ UNDER BOTH BRIGHT SUNNY CONDITIONS, AND DARK SHADOW CONDITIONS (IN A TUNNEL, OR IN SHADE). WEARING SUNGLASSES? FORGET SEEING THEM AT ALL. I FIND IT A SAFETY ISSUE WHEN I HAVE TO GLANCE DOWN AT THE GAUGES LONGER THAN NECESSARY AND TAKE MY EYES OFF THE ROAD, AND SQUINT TO DECIPHER WHAT SPEED I'M GOING. THE ONLY WAY TO HELP THIS (BUT NOT COMPLETELY) IS TO TURN ON THE PARKING LIGHTS WHICH TURNS ON THE BACKLIGHT. AT DUSK OR AT NIGHT IT READS FINE, BUT IN DAYLIGHT SUN OR SHADE IT MAKES NO DIFFERENCE. I FIND IT TO BE A SERIOUS DESIGN AND SAFETY FLAW AND DANGEROUS. PLEASE INVESTIGATE TO SEE IF THIS CAN BE REMEDIED BY THE MANUFACTURER EITHER BY A SOFTWARE UPDATE, OR CLUSTER MODIFICATION. THANK YOU

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#11191509 — March 25, 2019 — POOR INSTRUMENT GAUGE VISIBILITY UNDER SHADE OR OVERCAST. UNABLE TO SEE GAUGE MARKINGS DURING THE DAY BECAUSE THERE I...

#11056617 — December 26, 2017 — POOR VISIBILITY OF GAUGE CLUSTER IN LOW LIGHT CONDITIONS. MAKES READING THE TACHOMETER AND SPEEDOMETER NEAR IMPOSSIBL...

#11056028 — December 22, 2017 — INSTRUMENT CLUSTER (SPEEDOMETER, TACHOMETER) HAS NO LIGHTING DURING DAYLIGHT HOURS. IT IS A DARK SCREEN MUCH OF THE D...

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