NHTSA Complaint #11130656 — 2012 CHEVROLET TRAVERSE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11130656 |
| Vehicle | 2012 CHEVROLET TRAVERSE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 120,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
POWER STEERING HAS BEEN REPLACED THREE TIMES (NOW MAY HAVE TO BE A FOURTH), ONCE PRIOR TO MY OWNERSHIP (WAS DEEMED CERTIFIED BY A CHEVY DEALER AT TIME OF PURCHASE HOWEVER I BELIEVE THIS WAS FRAUDULENT). MECHANIC SAID (AT FIRST REPLACEMENT) POWER STEERING FROM MY PURCHASE WAS AFTER MANUFACTURERED PARTS. THIS MEANS WHEN I HAD PURCHASED THE VEHICLE WITH 27,000 MILES IN 2012, POWER STEERING PUMP HAD ALREADY BEEN REPLACED. POWER STEERING HAS GONE OUT ON I-70 ONCE GO 75 MPH. THE VEHICLE MAKES NOISES WHEN TURNING. NOW AGAIN, LEAKING STEERING FLUID AND ENGINE FLUID. CHECK ENGINE LIGHT KEEPS COMING ON AND ABS AND TRACTION CONTROL, ETC... I CALLED GM AND THEY CLAIM THEY HAVEN'T HAD ANY COMPLAINTS ABOUT THE STEERING HOWEVER IT'S ALL OVER THE INTERNET ABOUT THIS YEAR AND MODEL HAVING POWER STEERING PUMP, RACK AND PINION COMPLAINTS. I HAD ALSO BEEN TOLD BY A LEXUS DEALER/SERVICE IN 2014 THAT IT NEEDED A RACK AND PINION OR POWER STEERING PUMP. GM DEALERSHIP LATER DETERMINED IT WAS POWER STEERING PUMP. HOW MANY POWER STEERING PUMPS DO I HAVE TO PUT ON THIS CAR? I CONTACTED GM, THEY CLAIM NO RESPONSIBILITY DESPITE OTHER VINS/YEARS HAVING THESE EXACT ISSUES. CLEARLY, THERE IS SOMETHING DEFECTIVE IN THESE SUBS THAT WOULD CAUSE SO MANY POWER STEERING PUMPS TO FAIL. DOES SOMEONE HAVE TO DIE BEFORE ANYONE TAKES THIS SAFETY ISSUE AND DEFECTIVE CAR SERIOUS?
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