NHTSA Complaint #11130506 — 2011 VOLKSWAGEN JETTA

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11130506
Vehicle	2011 VOLKSWAGEN JETTA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	September 12, 2018
Date Filed	September 20, 2018
Mileage	94,580 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY VOLKSWAGEN JETTA 2011 SEEMS TO HAVE MISFIRE. IT HAS A CHECK ENGINE LIGHT ON. THE CAR SHAKES WHEN SLOW DOWN AND/OR AT STOPS. VW CERTIFIED MECHANIC TRIED CHANGING THE PLUGS, AND CLEANING THE VALVES BUT NOTHING HELPED. HE ALSO TIED SHAFT CRANK SENSOR THAT DID NOT HELP EITHER. FINALLY THE DIAGNOSIS REPORT INDICATED THAT IT'S TIMING CHAIN ISSUE THAT NEED TO BE REPLACED.

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