NHTSA Complaint #11130396 — 2012 KIA SORENTO

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING THE ENGINE SHUT OFF. THE VEHICLE WAS MERGED OFF THE ROAD AND WAS ABLE TO RESTART AFTER A JUMPSTART. THE ENGINE MADE CLICKING NOISES BUT WAS ABLE TO BE DRIVEN HOME. THE FOLLOWING DAY, THE VEHICLE WAS ABLE TO START BUT EVENTUALLY STALLED AGAIN AND ALL THE WARNING LIGHTS ILLUMINATED. THE ENGINE STARTED CLICKING BUT WAS ABLE TO BE DRIVEN HOME AT 10 MPH. THE CONTACT CALLED THE DEALER (VIVA KIA BASSETT PLACE, 5800 MONTANA AVE, EL PASO, TX 79925 (915) 834-2300) WHO STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS CALLED BUT THE CONTACT WAS NOT ABLE TO SPEAK WITH THEIR CUSTOMER SERVICE DEPARTMENT. THE FAILURE MILEAGE WAS 77,500.