NHTSA Complaint #11130311 — 2014 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11130311 |
| Vehicle | 2014 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 98,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AR |
Consumer Description
TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. IN ADDITION, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS NO OIL IN THE VEHICLE. THE CONTACT WAS CONCERNED THAT THERE WAS NO WARNING INDICATOR TO ALERT THEM OF THE OIL LEVEL. THE VEHICLE WAS ALSO TOWED TO CRAIN KIA OF BENTONVILLE (2901 MOBERLY LN, BENTONVILLE, AR) WHERE THE FAILURE WAS CONFIRMED. THE DEALER RECOMMENDED THAT THE ENGINE BE REPLACED. THE OIL ALERT FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
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