NHTSA Complaint #11129813 — 2014 CHEVROLET VOLT

TL* THE CONTACT OWNS A 2014 CHEVROLET VOLT. WHILE DRIVING 25 MPH IN BATTERY MODE, THE BATTERY EMPTIED AND THE VEHICLE SWITCHED TO GAS MODE. THE VEHICLE EMITTED A LOUD NOISE AND LOST ACCELERATION. THE CONTACT STATED THAT THE ON STAR SYSTEM ACTIVATED AND INDICATED A SYSTEM FAILURE. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO BEDARD BROS (391 SOUTH STATE ROAD, CHESIRE, MA 01225, (413) 743-0014) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE (PART NUMBER: 12670036) FAILED. THE DEALER REPLACED THE ELECTRONIC CONTROL MODULE AND REPROGRAMMED THE VEHICLE IMMOBILIZER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 33,509.