NHTSA Complaint #11129771 — 2015 GMC CANYON

WOULD RANDOMLY EXPERIENCE LOSS OF ELECTRICAL POWER STEERING ASSIST. LOSS OF ASSIST WOULD HAPPEN AT ALL TIMES, WHILE STATIONARY, WHILE DRIVING STRAIGHT, WHILE TURNING, AT HI LOW OR NO SPEEDS. NEEDED TO PARK VEHICLE AND TURN OFF AND RESTART VEHICLE TO RESTORE POWER STEERING ASSIST. OPERATOR WOULD BE PROMPTED WITH A "LOSS OF POWER STEERING, DRIVE WITH CARE" WARNING. SCANNING WITH OBDII TOOL SHOWED THE LOSS OF STEERING ASSIST WAS ALWAYS TIED TO U0420 DTC. ERRORS WERE OCCURRING IN AUGUST SO TEMPS WERE BETWEEN 70 AND 100 DEGREES F. ERROR IS BEHAVING EXACTLY LIKE A LOOSE ELECTRICAL CONNECTION, PROBABLY TO THE POWER STEERING TORQUE SENSOR. VEHICLE WAS TAKEN TO DEALERSHIP AND APPEARED TO BE EXHIBITING THE EXACT SAME SYMPTOMS AS NHTSA RECALL 16V054000. TRIED TO GET GM TO HONOR THIS REPAIR HOWEVER THEY CLAIMED MY VEHICLE IS NOT IN THE AFFECTED 2015 MODEL YEAR DATE RANGE. DEALER PERFORMED THE SAME REPAIR DEFINED BY THE RECALL AND HAVE NOT HAD ANY POWER STEERING LOSS FOR LAST 3 WEEKS SINCE RECEIVING VEHICLE BACK FROM DEALER. IF THE ERROR WAS NOT FIXED I WOULD HAVE EXPECTED IT TO CONTINUE HAPPENING AT THE SAME FREQUENCY AS BEFORE (2-5 TIMES PER DAY)