NHTSA Complaint #11129601 — 2014 ACURA RLX

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11129601
Vehicle	2014 ACURA RLX
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	September 10, 2018
Date Filed	September 14, 2018
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PR

Consumer Description

WHEN I PURCHASED THE CAR IN 2014 THE FIRST WEEK I DETECTED A NOISE ON THE REAR OF THE CAR, I WENT TO THE ACURA SERVICE CENTER AND THEY FOUND PROBLEM WITH THE ACTUATORS, THEY RECEIVED THE VISIT FROM AN USA SERVICE CENTER TECHNICIAN AND CONFIRMING A MALFUNCTION ACTUATOR THEY SAID THAT THEY WILL WORK ON A NEW DESIGN. APPARENTLY, THEY DID AND SINCE THEM THEY HAVE REPLACE THE ACTUATORS IN 4 OCCASIONS. LATELY WHEN I DO AN 'U' TURN THE CAR WHEELS CONTINUES FACING THE DIRECTION OF THE TURN FOR OVER 200 METERS, THEN THE CAR SLIPS ABRUPTLY FROM THE BACK TO TRY TO ALIGN THE WHEELS/CAR. THIS REPRESENT A SERIOUS SAFETY CONCERN SINCE YOU LOST CONTROL OF THE CAR AND CAN CREATE A COLLISION IF YOU ARE NOT ALERT AND PREPARE TO RESPONSE.

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