NHTSA Complaint #11129407 — 2018 HONDA CR-V

JUST BOUGHT A NEW 2018 CRV EXL I'VE HAD IT LESS THAN 2 WEEKS AND PUT 600 MILES ON IT, THERE WAS A SMELL OF GAS IN THE CABIN WHEN MY WIFE AND CHILD WERE DRIVING IN TOWN. WHEN THEY GOT HOME I REALIZED IT WAS FROM GAS GETTING INTO THE OIL. WHEN THE OIL DIPSTICK WAS CHECKED A STRONG SMELL OF GAS WAS NOTICEABLE AND THE OIL LEVEL READ HIGH ON THE DIPSTICK. TOOK IT TO HONDA THE NEXT BUSINESS DAY AND THEY CONFIRMED WHAT WAS HAPPENING. HONDA DEALER CONTACTED HONDA TECH SUPPORT FOR ASSISTANCE WITH THE ISSUE, 5 DAYS LATER DEALER CALLED AND SAID CAR WAS READY FOR PICK UP. ONCE THERE DEALER SAID THERE IS NO CURRENT FIX FOR THE CAR AND HONDA WAS WORKING ON A TSB TO FIX THE ISSUE. THEY DID CHANGE THE OIL, BUT AFTER DRIVING IT FOR A FEW DAYS I ALREADY SMELL GAS IN THE OIL AGAIN. THIS IS NOT ACCEPTABLE. THE DEALERS HANDS ARE TIED WITH NO FIX AVAILABLE, I CALLED HONDA CUSTOMER CARE AND OPENED A CASE WITH THEM. CASE MANAGER HAS YET TO CONTACT ME WITH ANY NEWS. I FEEL THIS IS A MAJOR SAFETY HAZARD NOT ONLY FROM SMELLING GAS IN THE CABIN, BUT ALSO FROM GAS IN THE OIL AND POTENTIAL FIRE HAZARD IF THE GAS OIL LEVEL BECOMES TO DILUTED.