NHTSA Complaint #11129372 — 2018 AUDI Q7 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11129372
Vehicle	2018 AUDI Q7
Component	ELECTRICAL SYSTEM
Date of Incident	September 13, 2018
Date Filed	September 13, 2018
Mileage	1 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

WHILE IN REVERSE BACKING UP, THE BACKUP CAMERA UNPREDICTABLY REVERTS TO USELESS "GRAPHIC" MODE DESPITE REPEATEDLY BEING SET TO "CAMERA" MODE. CHANGING THIS SETTING WHILE BACKING UP IS DANGEROUS, DISTRACTING AND UNPREDICTABLE. SOMETIMES IT WORKS CORRECTLY AND STAYS IN CAMERA MODE, OTHER RANDOM TIMES IT REVERTS TO GRAPHICS MODE. THIS IS A KNOWN DEFECT OF MOST 2018 AUDI VEHICLES AND HAS BEEN UPDATED IN LATER RELEASED VEHICLES, BUT NO UPDATE TO EXISTING VEHICLES HAS BEEN OFFERED.

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