NHTSA Complaint #11129353 — 2008 HYUNDAI VERACRUZ

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED FAILURES WITH THE ALTERNATOR. THE VEHICLE WAS TAKEN TO J.D. BYRIDER (1525 GALLATIN PIKE N, MADISON, TN 37115, (615) 860-3838) WHERE IT WAS REPAIRED FOR FREE PER AN UNKNOWN RECALL REGARDING THE ALTERNATOR. THE CONTACT STATED THAT THE FAILURE RECURRED. THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER HAD NO RECORD OF THE INITIAL RECALL REPAIR AND SUGGESTED THAT THE CONTACT CALL THE DEALER AGAIN WITH AN INVOICE NUMBER TO SEE IF THEY WOULD HONOR HAVING THE VEHICLE REPAIRED AGAIN AT NO CHARGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.