NHTSA Complaint #11129349 — 2010 MAZDA MAZDA6 STEERING

Complaint Details

ODI Number	11129349
Vehicle	2010 MAZDA MAZDA6
Component	STEERING
Date of Incident	September 12, 2018
Date Filed	September 13, 2018
Mileage	101,921 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

ON SEPTEMBER 12, 2018 I TOOK MY 2010 MAZDA 6I TO A LOCAL MAZDA DEALERSHIP TO GET PREVENTATIVE MAINTENANCE DONE ON THE VEHICLE, REPLACING THE DRIVE BELT. WHEN THE MAZDA TECH STARTED THE JOB, HE DISCOVERED THAT THE ENTIRE FRONT SUB-FRAME THAT HOLDS THE FRONT END SUSPENSION, STEERING COMPONENTS, MOTOR AND TRANSMISSION WAS RUSTED AND ROTTED OUT WITH SEVERAL HOLES AND FLAKING METAL. THE TECH WAS UNABLE TO PERFORM THE JOB AS HE STATED HE COULD NOT REMOVE THE SUB-FRAME AND KEEP IT IN TACT. THE TECH REPORTED THAT THIS CREATED A HAZARDOUS AND UNSAFE CONDITION AND THAT UNTIL REPAIRED WITH A NEW OR OTHER-WISE IN-TACT SUB-FRAME THE CAR WOULD BE UNSAFE TO DRIVE. UPON CHECKING ON-LINE I HAVE DISCOVERED THAT THIS IS QUICKLY BECOMING A COMMON PROBLEM WITH THE MAZDA 6 OF THIS MODEL YEAR (2009 TO 2019). THE SUB-FRAME SHOULD NOT BE THAT ROTTED OUT IN A 2010 VEHICLE WITH 101921 MILES ON IT AND NO RUST ON THE BODY.

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