NHTSA Complaint #11129341 — 2005 BMW 745LI

TL* THE CONTACT OWNS A 2005 BMW 745LI. THE CONTACT TOOK THE VEHICLE TO BMW OF RIVERSIDE (3060 ADAMS ST, RIVERSIDE, CA 92504, 1 (951) 373-5000) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V328000 (LATCHES/LOCKS/LINKAGES). SHORTLY AFTER THE RECALL REPAIR, THE CONTACT NOTICED THAT THE REAR DRIVER AND PASSENGER SIDE DOOR LATCHES FAILED TO LOCK AND WERE UNSECURED. IN ADDITION, THE VEHICLE STALLED. THE SAME DEALER WAS CONTACTED AND STATED THAT THE BATTERY WAS DRAINED AFTER SERVICING THE RECALL REPAIR. THE CONTACT WAS ADVISED TO HAVE THE VEHICLE TOWED TO THE DEALER TO RECHARGE THE BATTERY. IN ADDITION, THE DEALER STATED THAT THE LATCH REPLACEMENT WAS SEPARATE FROM THE RECALL REPAIR AND THAT BOTH LATCHES NEEDED TO BE REPLACED. THE DEALER INDICATED THAT THEY REPLACED BOTH LATCHES; HOWEVER, THE REAR PASSENGER DOOR LATCH STILL FAILED. THE OTHER THREE DOOR LATCHES WORKED PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 58,423.