NHTSA Complaint #11129310 — 2013 GMC SIERRA 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11129310
Vehicle	2013 GMC SIERRA 2500
Component	STEERING
Date of Incident	July 1, 2016
Date Filed	September 13, 2018
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I BOUGHT MY 2013 SIERRA 2500 HD 4X4 USED WITH ONLY 42000 MILES ON IT. WITHIN 1000 MILES OF THAT PURCHASE, THE POWER STEERING PUMP FAILED AND NEEDED REPLACED. I WAS PULLING INTO THE GAS STATION AND ALMOST TOOK OUT A FUELING TOWER. POWER STEERING PUMPS DO NOT FAIL -- THEY ARE MANUFACTURING DEFECTS. I HAVE HAD VEHICLES FOR 30 YEARS AND NEVER HAD A PS PUMP FAILURE. MOST PEOPLE NEVER EXPERIENCE THIS. I HAD TO FORK OUT $500 FOR THE REPAIR -- GMC SHOULD REIMBURSE ME FOR THIS ; THEY ARE LUCKY THIS DID'T TURN OUT TO BE A CATASTROPHE. I WAS LUCKY TO HAVE BEEN MOVING VERY SLOWLY DUE TO THE CONGESTION AT THE STATION.

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