NHTSA Complaint #11129242 — 2012 GMC TERRAIN
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11129242 |
| Vehicle | 2012 GMC TERRAIN |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,100 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
I PARKED MY VEHICLE IN THE DRIVEWAY. UPON EXITING THE VEHICLE I USED THE KEY FOB TO LOCK THE VEHICLE, IT BEEPED AND BEGAN TO WALK AWAY. AS I WAS ABOUT 10 STEPS FROM THE VEHICLE, IT BEEPED AGAIN AS IF I HIT THE FOB AND RESTARTED ITSELF. IT LITERALLY RESTARTED ITSELF. THEY KEYS WERE NOT IN THE IGNITION, THEY WERE IN MY HAND. I WAS UNABLE TO UNLOCK THE VEHICLE USING THE KEY FOB AND HAD TO MANUALLY OPEN THE DOOR USING THE ACTUAL KEY IN THE DOOR LOCK. I WAS UNABLE TO TURN THE VEHICLE OFF BY REINSERTING THE KEY IN THE IGNITION. I WIGGLED THE SHIFTER AND THE CAR TURNED OFF. THIS IS THE FOURTH THE CAR HAS BEEN RUNNING WHILE THE KEYS WERE NOT IN THE IGNITION AND IT IS THE SECOND TIME THE VEHICLE RESTARTED ITSELF WITHOUT THE KEY BEING IN THE IGNITION. THIS IS CLEARLY A MANUFACTURING ISSUE. WHAT ARE YOU WAITING FOR TO ADD THIS VEHICLE TO THE RECALL LIST? PROPERTY DAMAGE AND PERSONAL INJURY WILL EVENTUALLY OCCUR AND THEN I WILL SUE GMC FOR DAMAGES. I AM OFFICIALLY PUTTING GMC ON NOTICE. PLEASE RECALL THIS VEHICLE AND FIX THIS ISSUE.
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