NHTSA Complaint #11129230 — 2012 FORD FOCUS
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11129230 |
| Vehicle | 2012 FORD FOCUS |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
WHEN HARD BRAKING AND HITTING A BUMP IN THE ROAD, THE BRAKE PEDAL WILL TRAVEL FURTHER, ALMOST TO THE FLOOR AND IT FEELS LIKE I WILL NOT STOP. FOR A WHILE AFTERWARDS THE BRAKE PEDAL WILL STILL TRAVEL FURTHER MAKING YOU FELL LIKE YOU WILL NOT STOP. TALKED TO THE DEALER (CREST FORD IN CENTER LINE, MI, MIKE) AND HE EXPLAINED THIS IS NORMAL. AFTER THE HARD BRAKE AND THE WHEELS LEAVE THE GROUND, THE ABS SYSTEM THINKS THERE IS A PROBLEM AND DOES A FULL DIAGNOSTICS, DURING WHICH TIME THE BRAKE PEDAL TRAVEL IS INCREASE UNTIL THE DIAGNOSTIC CHECK IS COMPLETE. NO OTHER CAR I HAVE OWN DOES THIS AND DO NOT THINK THIS IS SHOULD BE THIS WAY. THIS HAS HAPPENED A FEW TIMES LAST WINTER, THEN WHEN IT HAPPENED ON DRY PAYMENT I CALLED TO BRING IT IN AND THEY TOLD ME NOT TO
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