NHTSA Complaint #11129159 — 2013 NISSAN PATHFINDER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11129159
Vehicle 2013 NISSAN PATHFINDER
Component AIR BAGS
Date of Incident
Date Filed
Mileage 87,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I BOUGHT A BRAND NEW 2013 NISSAN PATHFINDER IN MARCH OF 2013. WITHIN 6 MONTHS I NOTICED THERE WAS JERKING WITH THE TRANSMISSION. I TOOK IT BACK TO PRESTON NISSAN IN MARYLAND AND WAS TOLD THEY HAD RECEIVED A BULLETIN AND THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THEY REPROGRAMMED THE TRANSMISSION AND IT HELPED A LITTLE BUT A FEW MONTHS LATER IT WAS DOING THE SAME THING. I TOOK IT BACK TO PRESTON NISSAN. THERE I WAS TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM AND THAT THEY WOULD REPROGRAM IT AGAIN. IT DID NOT HELP. I COULD NOT AFFORD TO KEEP TAKING IT BACK, BECAUSE THEY CHARGE ME EVERY TIME TO KEEP TELLING ME THERE WAS NOTHING WRONG. MY CAR BEGAN TO NOT ACCELERATE WHEN I WAS MAKING A TURN OR WHEN I WAS ACCELERATING IN TRAFFIC. WE TOOK IT BACK TO PRESTON AND WE WERE TOLD THAT THEY HAD PUT A DEVICE IN TO MONITOR THE TRANSMISSION AS WELL AS REPROGRAMMED IT AGAIN. MY CAR CONTINUED TO JUDDER AND SHAKE AND FAIL TO ACCELERATE. THERE WAS A CLASS ACTION LAWSUIT FILED AND NISSAN EXTENDED THE WARRANTIES TO 84,000 MILES. MY CAR IS NOW AT 87,000 AND A NISSAN DEALERSHIP IN MICHIGAN IS NOW STATING THAT IT NEEDS A NEW TRANSMISSION AND A COOLING FAN. NISSAN CORPORATE OFFICE IS NOW TELLING ME THAT THEY WILL PAY 90% OF THE FAN AND ONLY 50% OF THE TRANSMISSION. I BOUGHT THE EXTENDED WARRANTY WHEN I PURCHASED THE CAR. THE TRANSMISSION IS NOT THE ONLY THING WRONG WITH THIS CAR. IT HAS BEEN ONE THING AFTER THE OTHER. DOOR LOCK MOTOR, VISOR, HOOD RELEASE, TRUNK LATCH, BRAKE LIGHTS REMAIN ON WHEN CAR IS OFF, AIRBAG INDICATOR...THE LIST GOES ON AND ON.

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