NHTSA Complaint #11129139 — 2007 TOYOTA HIGHLANDER HYBRID

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11129139
Vehicle	2007 TOYOTA HIGHLANDER HYBRID
Component	SERVICE BRAKES
Date of Incident	September 1, 2018
Date Filed	September 12, 2018
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHEN BRAKING AT ANY SPEED, THE BRAKE PEDAL VIBRATES AND MAKES A "CHIRPING" SOUND. AFTER RESEARCHING I'VE DISCOVERED IT'S A BRAKE ACTUATOR ISSUE. TOYOTA DID EXTEND THE WARRANTY BRIEFLY, BUT NO RECALL WAS ISSUED. MY TOYOTA CERTIFIED MECHANIC SAID BRAKE FAILURE COULD DEFINITELY OCCUR WHEN THE ACTUATOR FAILS COMPLETELY. WHEN BRAKING OVER BUMPS, THE BRAKES SEEM TO GIVE OUT BRIEFLY AS WELL WHICH IS QUITE STARTLING. THE REPLACEMENT PART IS $1800 PLUS LABOR, WHICH IS RIDICULOUS CONSIDERING THIS IS DEFINITELY A SAFETY ISSUE.

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