NHTSA Complaint #11128775 — 2015 GMC ACADIA

ON SEPTEMBER 4, 2018 I WAS GETTING ON THE HIGHWAY WHEN MY STEERING WHEEL LOCKED UP AND I HIT A CONCRETE BARRIER. THE OFFICER COULD NOT TURN MY STEERING WHEEL AND THE REPAIR ESTIMATE GUY SAID THAT WHEN OPERATING THE VEHICLE TO TEST THE STEERING THE POWER WOULD COME AND GO. THE STEERING WOULD BE SOFT AND WHEN TRYING TO TURN, THE STEERING WOULD BECOME DIFFICULT TO OPERATE. MOST OF THE REVIEWS THAT I READ HAVE THE SAME ISSUE BUT THEIR MODELS ARE OLDER THAN MINE. MY ACADIA IS A 2015 WHEN IS THIS SAFETY HAZARD GOING TO BE CORRECTED? IT HAS BEEN 8 YEARS (2007) SINCE THIS STEERING MALFUNCTION WAS DISCOVERED AND MY VEHICLE WAS PUT INTO PRODUCTION AND GMC IS STILL PUTTING PEOPLE AT RISK WITH THEIR CONTINUED USE OF THE SAME STEERING DESIGN, MATERIALS, ASSEMBLY OR WHATEVER IT IS THAT CAUSES THIS MALFUNCTION. SOMETHING NEEDS TO CHANGE IN ORDER TO KEEP EVERYONE SAFE.