NHTSA Complaint #11128515 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11128515
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	July 28, 2018
Date Filed	September 10, 2018
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

MY 2014 KIA SOUL COULD HAVE KILLED MY KIDS WHEN IT BLEW A ROD AT 120,000 MILES. MY 18 YEAR OLD SON WAS DRIVING (MY 21 YEAR OLD DAUGHTER WAS A PASSENGER) MY CAR IN A BUSY 4 LANE TRAFFIC IN UTAH WHEN THE CAR LOST ALL POWER! I AM JUST GRATEFUL THAT MY CHILDREN DID NOT DIE. I BOUGHT THIS CAR BECAUSE KIA'S ARE SUPPOSED TO RUN FOREVER. I DID REGULAR MAINTENANCE ON MY CAR AND NOW I AM LOOKING AT $5,000 TO REPAIR MY CAR! I CALLED KIA HEADQUARTERS AND THE ONLY THING I GOT WAS TREATED BADLY! HOW COULD THIS BE MY FAULT? AN INTERESTING THING IS THAT A CO-WORKER OF MINE HAD A 2014 KIA THAT DID THE EXACT SAME THING AT 110,00 MILES! SHE ALSO HAD TO PAY THE MONEY AND KIA TREATED HER BADLY AS WELL. I NEED HELP TO PAY FOR THE REPAIRS FROM KIA IT IS THEIR FAULT!

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