NHTSA Complaint #11128387 — 2012 DODGE CARAVAN

MY VAN WHEN RIDING OVER BUMPS MAKE A LOOSE FRAME OF AXEL RATTLING NOISE AND SPITZER HAVE HAD MY VAN BACK TO BACK TWO VISITS 04-07-2018 TO 04-20-2018 AND 04-20-2018 TO 04-28-2018 AND THE PROBLEM IS STILL THEIR. SPITZER REFUSE TO PAY ANOTHER DEALER I USED AFTER SPITZERS THREE NEGLIGENCE JOBS ON MY VAN FIRST THE FIVE MONTHS IT TOOK TO DISCOVER AFTER MY FIRST OIL CHANGE THE AIR FILTER COVER HAD NOT BEEN LOOK BACK, SECOND, VAN HAD TO BE TOWED IN AFTER I GOT HOME AND WAS TOLD BRAKE DUST WAS CAUSING NOISE. NEXT BAD WHEEL BEARING. THE EXTENDE WARRANTY IS STILL VALID. I NOW PAY FOR ALL NON WARRANTY SERVICE OUTSIDE OF SPITZER BECAUSE I FEAR FOR MY SAFTY WHEN SPITZER PERFORM WORK ON MY VAN. THE VAN WAS BRAND NEW 68 MILES, BUT ITS AS IF I HAD PURCHASED A USE VAN. I HAVE ALL INVOICE OF WORK WHICH EXCEED 5. AFTER TO TWO VISITS SPITZER STILL HAVE NOT/CAN"T SEEM TO REPAIR MY VAN.