NHTSA Complaint #11128268 — 2013 VOLKSWAGEN PASSAT
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11128268 |
| Vehicle | 2013 VOLKSWAGEN PASSAT |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 73,300 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
CLOCK SPRING RECALL - VOLKSWAGEN NOT HONORING THE RECALL FOR MY VIN #. STEERING WHEEL STARTED TO CLICK LAST NIGHT UPON TURNING WHILE DRIVING, AND NOW THE AIRBAG LIGHT IS OUT. TOOK IT INTO THE DEALERSHIP TODAY AND THEY SAID IT WILL BE A $700 REPAIR FOR THE CLOCK SPRING. EVEN WITH THE AIRBAG LIGHT OUT, ONE OF THE SERVICE GUYS TOLD ME THEY HAVE DEALT WITH A LOT OF THESE AND SAID IT WAS PROBABLY SAFE TO DRIVE. WHEN I ASKED ABOUT THE RECALL 69L2, THEY SAID MY CAR WAS NOT COVERED IN THE RECALL.
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