NHTSA Complaint #11128211 — 2016 SUBARU OUTBACK POWER TRAIN

Complaint Details

ODI Number	11128211
Vehicle	2016 SUBARU OUTBACK
Component	POWER TRAIN
Date of Incident	August 5, 2018
Date Filed	September 8, 2018
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

MY 2016 SUBARU OUTBACK 3.6 LIMITED HAS 64,000 MILES ON IT. RECENTLY I NOTICED AN UNFAMILIAR NOISE. WHEN I BROUGHT IT TO A MECHANIC HE SAID IT NEEDED A WHEEL BEARING AND THE WHEEL WAS ABOUT TO FALL OFF. HE REPLACED THE WHEEL BEARING/HUB BUT SAID THE NOISE WAS STILL THERE AND SUGGESTED I BRING IT TO A SUBARU DEALER FOR FURTHER EVALUATION. WHEN I BROUGHT IT TO THE SUBARU DEALER THEY SAID IT NEED TWO ADDITIONAL WHEEL BEARINGS. THEY SAID IT WAS UNSAFE TO DRIVE AND GAVE ME A LOANER CAR UNTIL IT CAN BE FIXED. AS MY CAR IS STILL WAITING TO BE FIXED I DON'T HAVE ALL THE DOCUMENTATION YET. BUT I STILL DO WORRY WHEN AND IF THAT 4TH BEARING/HUB WILL FAIL.

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