NHTSA Complaint #11128126 — 2014 RAM 3500 POWER TRAIN

Complaint Details

ODI Number	11128126
Vehicle	2014 RAM 3500
Component	POWER TRAIN
Date of Incident	August 24, 2018
Date Filed	September 7, 2018
Mileage	284,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE DRIVING AT UNKNOWN SPEEDS IN THE DRIVE GEAR, THE GEAR SHIFTER SWITCHED INTO NEUTRAL WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND IT WORKED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (K & M DODGE RAM, 4100 PLAINFIELD AVE NE, GRAND RAPIDS, MI 49525, 616-363-7520) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 284,000.

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