NHTSA Complaint #11127966 — 2015 SUBARU FORESTER

CAR STARTED AND BACKED OUT OF PARKING SPACE IN A PARKING GARAGE. WHEN GEAR SHIFT WAS PLACED IN DRIVE THE CAR LURCHED FORWARD 50 FEET AND DROVE THRU AN ALUMINUM RAIL AND MESH OVER HEAD ELECTRIC ACTIVATED DOOR. AT 81 MORE FEET THE CAR HIT A 4 X 4 STEEL COLUMN HOLDING UP TWO 27 FOOT STEEL BEAMS OF A CARPORT ROOF STRUCTURE AND COLLAPSED THE COLUMN. THE SOUTHERLY BEAM FELL ON TOP OF THE CAR AND PULLED THE NORTHERLY BEAM WITH IT. THE CAR CONTINUED FORWARD 9 FEET STRIKING THE FIRST PARKED CAR IN THE REAR QUARTER. THE CAR CONTINUED ABOUT 4 FEET MORE AND STRUCK A SECOND PARKED CAR IN ITS HIND QUARTER AND PUSHED IT UNTIL IT WAS AGAINST THE NEXT CARPORT SUPPORT COLUMN. THE TWO OCCUPANTS IN THE CAR WERE ABLE TO EXIT FROM THE CAR AT EACH OF THE FRONT DOORS WHICH OPENED WITHOUT PROBLEM. EXPERIENCING LIMITED BRUISING ON THEIR LEGS BELOW THE KNEE. A MIRACLE. THE CAR TRAVELED ABOUT 145 FEET NOT UNDER THE CONTROL OF THE DRIVER. THE CAR DEALER HAD BEEN QUESTIONED ON WHY THE CAR DID NOT MOVE FREQUENTLY DURING A STOP AT A STOP LIGHT OR STOP SIGN EVERY TIME IT WAS TAKEN IN FOR SERVICE AT THE DEALER WHO SOLD US THE CAR. THE SERVICE REVIEW WAS FIVE TIMES AND NOTHING COULD BE FOUND. I WAS TOLD 'IT WAS THE WAY THE CAR WORKED'. I WAS NOT PROVIDED WITH TEST RESULTS FOR THIS CONDITION. THE CAR HAD THE EYESIGHT DEVICE AND DID NOT STOP THE CAR AT EITHER AT THE DOOR OR THE COLUMN. THE AIR BAGS DID NOT IMPLODE ON EITHER IMPACT LOCATION. ONE RECALL WTA-62 FOR SUBARU FORESTER 2015 AND 2016. ENGINE, MARCH 21, 2016. TURBOCHARGER AIR INTAKE DUCT CRACK STALLS ENGINE (16V162000). I WAS NOT INFORMED ABOUT THIS RECALL. I THINK THE CAR WAS DEFECTIVE FROM THE BEGINNING AND A FIX WAS NOT INITIATED TO CORRECT A FAULTY CONDITION. FORTUNATELY IT DID NOT HAPPEN ON A BUSY STREET OR HIGHWAY. THIS ACCIDENT SHOULD NOT HAVE HAPPENED. I HAVE PICTURES THAT I CAN FORWARD FOR YOUR USE ON JPG FORMAT. *BF *TR