NHTSA Complaint #11127919 — 2008 TOYOTA PRIUS

DEFECTIVE ENGINE REQUIRED REPLACEMENT PRIOR TO 139K MILES (DUE TO CYLINDER MALFUNCTION AND EXCESSIVE OIL CONSUMPTION), AT A COST OF $3700 FOR A USED ONE. THIS HAS ALSO DAMAGED THE CATALYTIC CONVERTER, QUOTED AT $900. AT 149K MILES, THE HYBRID BATTERY HAS FAILED AS WELL, WHICH HAS A QUOTED REPLACEMENT COST OF $2400. WHILE SLIGHTLY OUTSIDE OF WARRANTY, THE ENGINE AND HYBRID BATTERY ARE BOTH CORE COMPONENTS THAT ARE EXPECTED TO LAST SIGNIFICANTLY LONGER. IN CARB STATES, TOYOTA EVEN WARRANTS THE HYBRID BATTERY FOR 150K MILES. THE COST OF REPLACING THEM EXCEEDS THE KBB VALUE OF THE CAR, WHICH IS UNACCEPTABLE FOR A 10 YEAR OLD VEHICLE WITH AVERAGE MILEAGE THAT WAS PROPERLY MAINTAINED. I CONTACTED BOTH THE DEALERSHIP AND MANUFACTURER, AND NEITHER WILL ACCEPT ANY OWNERSHIP IN THE MATTER, OR PROVIDE ASSISTANCE ON REPAIR COSTS.