NHTSA Complaint #11124665 — 2017 KIA FORTE

ON MARCH 1, VEHICLE HAD BEEN PARKED FOR 10 MIN ON A COLD DAY AFTER BEING DRIVEN FOR A FEW HOURS AND 'ENGINE OVEHEATED' CAME UP ON THE DISPLAY. VEHICLE WAS TOWED THE FOLLOWING DAY TO CABLE DAHMER KIA WHERE THEY SAID THE CAUSE WAS AN ELECTRICAL GLITCH AND THAT THE CAR WAS FINE. ON AUGUST 3RD, I CONTACTED CABLE DAHMER KIA BECAUSE THE CAR WAS IDLING EXTREMELY LOW/STALLING. DEALER STATED THEY WERE UNABLE TO PROVIDE A LOANER CAR BUT THEY WOULD LET ME KNOW WHEN ONE BECAUSE AVAILABLE. WAS DRIVING ON AUGUST 7TH WHEN CAR SHUT ITSELF OFF WHILE GOING 45MPH DOWN THE ROAD. ALL FUNCTIONALITY WAS LOST. DEALER WAS CONTACTED AND ROADSIDE WAS DISPATCHED. DEALER PROVIDED LOANER AND HAD THE CAR UNTIL AUGUST 23RD. DEALERSHIP UNABLE TO DUPLICATE CONCERN AND CORPORATE ASKED THAT I PICK THE VEHICLE UP. CORPORATE STATED TO ME THAT CAR WAS FUNCTIONAL AND I DID NOT HAVE A LEGITIMATE CONCERN, EVEN WITH MY VIDEO PROOF OF THE ISSUE. SEPTEMBER 4TH ISSUE HAPPENED AGAIN DRIVING AT 60 MPH AND HAD VIDEO FOOTAGE. DEALER WAS CONTACTED BUT CORPORATE UNWILLING TO EXCHANGE VEHICLE.