NHTSA Complaint #11124650 — 2007 TOYOTA CAMRY SOLARA

ON MONDAY JULY 30TH, I TOOK MY 2008 TOYOTA SOLARA CONVERTIBLE INTO HILAND TOYOTA'S DEALERSHIP IN MOLINE, ILLINOIS AND DISCUSSED THE PROBLEM OF THE DEFECTIVE DASHBOARD THAT IS CURRENTLY MELTING IN MY CAR. I HAVE NOTICED THIS STARTING TO OCCUR SINCE JULY 16TH, 2018 WHEN I WAS MAKING A TURN AND MY FINGERNAIL GOT CAUGHT WITHIN THE DASHBOARD. I AM ALSO BLINDED BY THE REFLECTIONS ON THE WINDSHIELD CAUSED BY THE STICKY DASHBOARD AND IT'S CREATING A FILM ON THE INSIDE OF THE WINDSHIELD THAT IS DIFFICULT TO SEE THROUGH, EVEN WITH MULTIPLE CLEANINGS. HILAND TOYOTA OBSERVED THE DEFECTIVE DASHBOARD AND OFFERED NO ASSISTANCE SINCE IT WAS AFTER THE MAY 31ST, 2017 EXTENDED WARRANTY. I HAVE ALSO ATTACHED PICTURES OF THE WINDSHIELD THAT IS FILMED UP AFTER CLEANING IT THE DAY BEFORE, AND OF THE FINGERNAIL PRINT. THIS PROBLEM HAS AFFECTED NUMEROUS TOYOTA AND LEXUS OWNERS AND TOYOTA HAS NOT DONE MUCH ABOUT THIS ISSUE. EVEN WITH THE EXTENDED WARRANTY OF MAY 31ST, 2017, MULTIPLE CLASS ACTION LAWSUITS HAVE MENTIONED THAT TOYOTA DOESN'T HAVE THE REPLACEMENT PARTS AND SAID OWNERS ARE WAITING YEARS AFTER FIRST CONTACT TO GET REPAIRS STARTED. IN MY CASE, I CONTACTED TOYOTA (FILE NUMBER #1808222394) ABOUT FIXING THE DEFECTIVE DASHBOARD AND THEY RESPONDED THAT AFTER MAY 31ST, 2017, THEY REFUSE TO DO ANYTHING ABOUT IT. THIS IS THE FIRST TOYOTA THAT I HAVE PURCHASED, HOWEVER, THIS DEFECTIVE DASHBOARD IS MAKING IT UNSAFE TO DRIVE MY CAR AND MANY OTHERS AGREE, RESULTING IN LEGAL CONSEQUENCES. I AM CURRENTLY FILLING OUT A COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, IN CASE SOMETHING DOES HAPPEN. I AM ALSO APPALLED THAT A COMPANY THAT REGARDS ITSELF AS A 'LEADER' IN THE AUTO INDUSTRY CAN LET PEOPLE WALK OFF THEIR DEALERSHIP DRIVING AN UNSAFE CAR THAT THEY ENGINEERED, PRODUCED, AND OBVIOUSLY DON'T STAND BEHIND.