NHTSA Complaint #11124579 — 2016 NISSAN ALTIMA

PURCHASED MY NISSAN ON FEBRUARY 23, 2017... UNFORTUNATELY I NEVER TEST DROVE IT AND THE NEXT DAY TOOK DELIVERY... TWO MINUTES ON THE ROAD I HEARD AN AWFUL NOISE... TURNED OUT IT NEEDED A NEW WHEEL BEARING... SINCE THEN THEY ALSO REPLACED BALL JOINTS ON THE DRIVERS SIDE.... NOW WHEN I TURN THE WHEEL I HEAR AND FEEL A CLUNKING NOISE WITH WHAT SEEMS LIKE A LOT OF PLAY... CLUNKING IS VERY APPARENT WHEN BACKING UP AND STEERING INTO A PARKING SPOT... DEALERSHIP HAS ACTUALLY GONE OUT OF THERE WAY TO ASSURE ME THAT IT'S NORMAL FOR NISSAN'S.. I HONESTLY BELIEVE I PURCHASED A CAR WITH LEFT FRONT WHEEL DAMAGE AND NEVER LISTED ON A CAR FAX... I ENJOY DRIVING THE CAR AND HOPE YOU CAN HELP GETTING THIS RESOLVED/STEERING RACK REPLACED.. IF YOU DO FOLLOW UP WITH THIS COMPLAINT, I'M SURE THERE ARE RECORDS OF WHAT THEY HAVE REPLACED ON THE LEFT FRONT WHEEL.... THIS HAS BEEN AN ONGOING ISSUE, SO THERE'S NO SPECIFIC DATE I NOTICED THIS... IF YOU CAN SECURE THOSE RECORDS YOU WILL SEE MY COMMENTS WHEN GOING TO THE DEALERSHIP. THIS DEALERSHIP HAS GIVEN ME GREAT SERVICE AND HOPE YOU CAN HELP