NHTSA Complaint #11124401 — 2009 BMW Z4

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11124401
Vehicle	2009 BMW Z4
Component	ENGINE
Date of Incident	November 8, 2017
Date Filed	September 4, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2009 BMW Z4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MCKENNA BMW AT (562) 219-4570 (LOCATED AT 10900 FIRESTONE BLVD, NORWALK, CA 90650) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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