NHTSA Complaint #11123903 — 2012 FORD FUSION EXTERIOR LIGHTING

Complaint Details

ODI Number	11123903
Vehicle	2012 FORD FUSION
Component	EXTERIOR LIGHTING
Date of Incident	December 5, 2015
Date Filed	August 31, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

SERVICE MANAGER: [XXX] MY CAR VIN#[XXX]. BOTH HEADLIGHTS DON'T WORK & HAVEN'T SINCE FEBRUARY 2017. I HAD GROTE AUTOMOTIVE SERVICE CENTER DO THE REPLACEMENT OF BOTH FRONT I PURCHASED THE CAR ON 12/5/15. ONE HEAD LIGHT & ONE TAIL LIGHT WAS NOT WORKING. HEADLAMPS WERE REPLACED DONE ON 2/27/2017. THEY WORKED ON & OFF, STAYED OFF THEN ON 5/22/2017 RIGHT & LEFT HEADLIGHT BULB INOP WAS REPLACED. SO I'VE BEEN WITHOUT HEADLIGHTS SINCE THEN. I GOT IT FIXED AGAIN IN MAY 2018 ONLY TO AGAIN IN AUGUST 2018. THERE'S GOT TO A POWER SURGE OR FAULTY. THERE HAS TO BE RECALL SOMEWHERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Related Complaints for the 2012 FORD FUSION

Other EXTERIOR LIGHTING Complaints

#11506702 — February 10, 2023 — This is a general concern, not limited to only my car. Daytime running lights do not turn on the tail lamps. People...

#11476912 — August 1, 2022 — Rear tail light side parking marker. All marker lights in working order is required to pass Delaware state inspection...

#11325969 — May 26, 2020 — AFTER GOING TO SEVERAL SERVICE PLACES WITH MY BRAKES THEY ARE YET GIVING ISSUES HAVING TO PUMP THEM TO STOP. POWER ST...

#11268893 — October 16, 2019 — A WEEK AGO I SMELLED SOMETHING BURNING WHILE I WAS DRIVING. I HAD JUST HAD A BELT REPLACED AND THOUGHT FLUID LEAKED A...

#11234239 — July 23, 2019 — TOOK MY CAR IN TO HAVE THE AIRBAG SAFETY RECALL REPAIRED LAST WEEK. HAD NOT DRIVEN AT NIGHT UNTIL 2 DAYS AGO AND NOT...

Recent Complaints for the 2012 FORD FUSION

#11717684 — STEERING — February 12, 2026 — I am writing to formally report that the safety recall repair on my 2012 Ford Fusion has failed to resolve the danger...

#11715658 — STEERING — February 4, 2026 — I am writing to formally file a complaint and request resolution regarding a serious safety issue involving my 2012 F...

#11711350 — STEERING — January 16, 2026 — My vehicle all of a sudden showed a "power steering assist fault," luckily it was parked. This is a problem with the ...

#11709868 — STEERING — January 9, 2026 — The contact owns a 2012 Ford Fusion. The contact stated that after starting the vehicle, the message "Electric Steeri...

#11709182 — STEERING — January 6, 2026 — What component or system failed or malfunctioned, and is it available for inspection upon request? Power Steering ...