NHTSA Complaint #11123585 — 2015 BMW X5

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11123585
Vehicle	2015 BMW X5
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 24, 2018
Date Filed	August 30, 2018
Mileage	250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I HAVE A 2015 X5 DIESEL. THE CAR RECENTLY HAD CHECK ENGINE LIGHT COME ON. DEALERSHIP DIAGNOSED THE PROBLEM AS METAL SHAVINGS IN THE FUEL SYSTEM AND HAD TO REPLACE THE ENTIRE SYSTEM WHICH WOULD HAVE COST ME $12000 OR MORE. WHILE I'M HAPPY IT'S COVERED UNDER WARRANTY IT SEEMS THAT THIS IS A BIG PROBLEM AND MANY HAVE REPORTED THIS ISSUE. I DON'T KNOW HOW METAL SHAVINGS END UP IN THE FUEL SYSTEM. I'M WORRIED THAT THIS IS A PROBLEM THAT CAN HAPPEN AGAIN AND IF IT'S OUTSIDE WARRANTY THEN BMW WILL NOT REPLACE IT. BMW NEED TO EXTEND WARRANTY ON THIS COMPONENT. ALSO METAL SHAVINGS IN THE FUEL INJECTORS CAN CAUSE SIGNIFICANT DAMAGE TO CAR AND IS UNSAFE. SOME HAVE COMPLAINED THAT SMOKE WAS EMANATING FROM THE CAR WHEN THIS HAPPENED.

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