NHTSA Complaint #11123466 — 2016 FORD MUSTANG

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11123466
Vehicle 2016 FORD MUSTANG
Component ENGINE
Date of Incident
Date Filed
Mileage 70 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

DRIVING ON THE DALLAS, TX HIGHWAY 35- RLTHORNTON HEADED SOUND IN THE PEAK OF TRAFFIC IN THE FAST LANE (FAR LEFT HAND LANE) GOING ABOUT 35MILES AND CAR STOPS. MY FEET WAS PRESSED ON THE ACCELERATION BUT THE CAR WOULD NOT MOVE. NO ENGINE WARMING OR LIGHTS CAME ON. THE CARS BEHIND BE BEGAN TO SWERVE AND BRAKE TO KEEP FROM HITTING ME. THE ABRUPT ENGINE SHUT OFF COULD HAVE CAUSED ACCIDENTS OR EVEN WORSE FATALITIES. (MY LIFE) BECAUSE THE CAR WAS UNMOVABLE AND FAILED TO START, 911 HAD TO BE CALLED FOR ASSISTANCE WITH GETTING ME OUT OF ARMS WAY OF OTHER DRIVERS AND ON THE RIGHT SIDE OF THE HIGHWAY. I CALLED THE DEALERSHIP, TO INFORM THEM OF THE MATTER. HAD THE CAR TOWED AT THE EXPENSE OF $120 DOLLARS. 2 DAYS HAVE PASSED AND MY CAR HASN'T BEEN LOOKED IT. I WAS TOLD THAT THEY MIGHT GET TO MY CAR BY FRIDAY, 8/31 AND THAT NO RENTALS WERE AVAILABLE. MY BIGGEST CONCERNED IS THE SAFETY OF MY LIFE AND OTHERS. AFTER RESEARCHING AROUND IT APPEARS THAT OTHERS HAVE ALSO EXPERIENCED THIS PROBLEM. THE MUSTANG IS FORDS BIGGEST SELLER BUT CONSUMERS HAVE THE RIGHT TO KNOW OF ANY ISSUES SUCH AS THIS BEING REPORTED. WHY, BECAUSE LIVES MATTER.

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