NHTSA Complaint #11123430 — 2006 LEXUS IS 250

LEXUS HAS A WIDE KNOW ISSUE WITH MELTING DASHBOARDS AND DOOR PANELS. MY DASHBOARD IS MELTING. IT CREATES A GLARE WHEN DRIVING, IT HOUSES CRITICAL ELECTRICAL COMPONENTS THAT CAN POSE A HUGE SAFETY HAZARD. I DRIVE THIS CAR DAILY AND FREQUENTLY TRANSPORT PASSENGERS SUCH AS FAMILY AND FRIENDS. LEXUS REFUSES TO DO ANYTHING ABOUT IT. CAR INTERIOR REPAIR SHOPS HAVE NO SOLUTION TO THIS PROBLEM. LEXUS ACKNOWLEDGES THAT THIS PROBLEM IS WIDESPREAD BUT IS NOT DOING ANYTHING TO PREVENT TRAGEDY FROM OCCURRING. THE CONDITION CONTINUES TO GET WORSE TO THE POINT THAT MECHANICS ARE REFUSING TO WORK ON ANYTHING THAT REQUIRES HAVE TO LAY HANDS ON THE DASHBOARD BECAUSE IT IS LITERALLY MELTING AND FALLING APART. THEY DON'T WANT TO BE HELD RESPONSIBLE FOR ANY FURTHER DAMAGE. THIS POSES ANOTHER SAFETY RISK AS I CAN NOT FIX ANY PROBLEMS BEHIND THE DASHBOARD AT ALL IF MECHANICS ARE REFUSING TO DO WORK ON IT. I HAVE EXHAUSTED ALL SEARCH EFFORTS LOOKING FOR A SOLUTION. I AM GENUINELY CONCERNED ABOUT MY SAFETY AND OTHERS. LEXUS HAS MANUFACTURED THOUSANDS UPON THOUSANDS OF THESE VEHICLES AND THEY CONTINUE TO BE DRIVEN ON THE PUBLIC ROADS. PLEASE HELP.