NHTSA Complaint #11123416 — 2016 FORD FUSION

TL* THE CONTACT OWNS A 2016 FORD FUSION. WITHIN A SHORT PERIOD OF TIME OF OWNING THE VEHICLE, THE CONTACT STATED THAT IT WENT INTO A TRANSPORTATION MODE WHILE DRIVING THAT LED TO A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE FOLLOWING DEALERS: LASCO FORD (2525 OWEN RD, FENTON, MI 48430, (888) 486-1708) AND ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100). ONE OF THE DEALERS DIAGNOSED THAT THE STEERING AND PARKING BRAKE FAILED. A LOANER VEHICLE WAS PROVIDED FOR A SHORT PERIOD OF TIME, BUT THE FAILURES WERE NOT CORRECTED FOR THE CONTACT TO DRIVE HER VEHICLE. LASCO FORD REPLACED THE THROTTLE BODY, MOTOR ASSEMBLY, AND A GASKET; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1.