NHTSA Complaint #11123325 — 2013 VOLKSWAGEN PASSAT AIR BAGS

Complaint Details

ODI Number	11123325
Vehicle	2013 VOLKSWAGEN PASSAT
Component	AIR BAGS
Date of Incident	August 29, 2018
Date Filed	August 29, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TAKATA RECALL: ON NOVEMBER 17, 2017, TOOK 2013 VW PASSAT TO CHAPMAN VOLKSWAGEN (4500 E 22ND ST; 85711) TO REPLACE AIRBAGS. CLOCK SPRING FAIL: ON AUGUST 29, 2018, TOOK 2013 VW PASSAT BACK TO CHAPMAN VOLKSWAGEN SINCE 'CHECK MAINTENANCE AIRBAG' LIGHT ON, HORN NOT WORKING, AND THE DIALS FOR RADIO/ BLUETOOTH NOT WORKING. INFORMED BY SERVICE TECH THAT CLOCK SPRING FAILED SO NEED TO REMOVE/REPLACE AND COULD NOT FIND RECALL RE:CLOCK SPRING BASED ON VIN. BILLED AND PAID $672.80.

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