NHTSA Complaint #11123266 — 2007 NISSAN MURANO

I WAS TRAVELING DOWN THE INTERSTATE, GOING ABOUT 70 MPH. MY VEHICLE DIDN'T WANT TO RUN PROPERLY. I WAS UNAWARE OF THE ISSUE, I THOUGHT IT WOULD STRAIGHTEN UP AFTER A FEW MINUTES. WELL, MY CAR JUST SHUT DOWN. I WAS LUCKY I MADE IT TO THE SHOULDER OF THE HIGHWAY BEFORE AN ACCIDENT HAPPENED. I HAD IT TOWED TO THE SHOP IN THE TOWN I RESIDE IN. HE DIAGNOSED IT, AND SAID NISSAN MURANOS WERE KNOWN FOR THIS TO HAPPEN. HE PUT IT BACK TOGETHER, AS IT HAD SEPARATED. I DID SOME PERSONAL RESEARCH ON THE PROBLEM, AND SAW THERE WAS A RECALL CAMPAIGN FOR THE GENERATION 1 MURANOS (2003-2007), I THEN DID A VIN # CHECK, AND THERE WAS NO KNOWN RECALLS FOR MY VIN. I ALSO SAW DURING RESEARCH, THAT THERE WERE THOUSANDS OF VEHICLES RECALLED FOR THIS ISSUE. I REACHED OUT TO NISSAN CONSUMER AFFAIRS, THEY MADE ME AWARE THERE WAS NOTHING THAT COULD BE DONE DUE TO THE AGE AND MILEAGE OF THE VEHICLE. I THEN MADE THEM AWARE THIS WAS A BIG SAFETY HAZARD FOR MYSELF, AND OTHER MOTORISTS. THEY THEN TRANSFERRED THE CASE TO A REGIONAL CASE SPECIALIST. THE REGIONAL SPECIALIST, AGAIN, TOLD ME THERE WAS NOTHING THEY COULD DO. I THEN, EXPLAINED THE IMPORTANCE OF THIS PROBLEM. THE REGIONAL SPECIALIST THEN TRANSFERRED ME TO A SUPERVISOR. THE SUPERVISOR THEN CALLED ME BACK, AND TOLD ME YET AGAIN, THERE WAS NOTHING THAT COULD BE DONE. THIS IS JUST UNBELIEVABLE TO ME THAT JUST BECAUSE, BY POLICY, THEY WON'T COVER REPAIRS THAT COULD LEAD TO THE EXTENT OF TAKING SOMEONES LIFE. I HAVE TOLD THEM EVERYTHING I INCLUDED IN THIS REPORT. PLEASE ADVISE. *JS