NHTSA Complaint #11123241 — 2005 FORD EXPLORER SPORT TRAC

MY 2005 EXPLORER SPORT TRAC HAD A CHECK ENGINE LIGHT COME ON AND WHEN IT DOES, MY INSTRUMENT CLUSTER STOPS WORKING. MY TACHOMETER, SPEEDOMETER, TEMP, AND FUEL GAUGES STOP WORKING. HERE LATELY, MY RADIO AND POWER WINDOWS HAVE STOPPED WORKING. MY DAUGHTER WAS DRIVING AND REPORTED TO ME THAT THE VEHICLE STARTS SHAKING AND SHUTS OFF AS WELL. NOT REALLY SURE WHAT IS GOING ON WITH IT, BUT WHEN EVERYTHING STOPS WORKING, I SIT THERE AND HIT THE DASH TO GET THE LIGHTS AND WINDOWS TO START WORKING AGAIN. I USED TO BE ABLE TO HIT THE DASH WITH MY HAND AND GET THE CHECK ENGINE LIGHT TO GO OFF AND THE GAUGES START WORKING. WHEN I CALLED MY LOCAL FORD STORE AND TALKED TO THEM IN SERVICE, THEY QUOTED ME LIKE $400 FOR A PART AND JUST AS MUCH FOR LABOR, LIKE THEY HAVE BEEN HAVING THESE PROBLEMS AND THEY KNEW WHAT IT WAS TO FIX. I DON'T FEEL SAFE DRIVING, BUT WITH THE ODOMETER NOT REGISTERING MILES FOR THE PAST 6 MONTHS, I NOW HAVE A VEHICLE THAT IS CONSIDERED SALVAGE TITLE BECAUSE IT IS UNKNOWN MILES.