NHTSA Complaint #11123089 — 2010 LEXUS ES350

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11123089
Vehicle	2010 LEXUS ES350
Component	STRUCTURE:BODY
Date of Incident	June 15, 2017
Date Filed	August 28, 2018
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED AND STICKY. THE CONTACT ALSO STATED THAT THE SUN PRODUCED A GLARE ON THE DASHBOARD, WHICH MADE DRIVING VERY DIFFICULT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER. THE TECHNICIAN TOOK PICTURES AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

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