NHTSA Complaint #11123064 — 2018 HARLEY-DAVIDSON FXFBS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11123064
Vehicle	2018 HARLEY-DAVIDSON FXFBS
Component	ELECTRICAL SYSTEM
Date of Incident	August 27, 2018
Date Filed	August 28, 2018
Mileage	1,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

CONDENSATION FORMS INSIDE THE INSTRUMENT CLUSTER WHILE DRIVING, RENDERING THE SPEED INDICATOR UNREADABLE. THIS IS A VERY SERIOUS SAFETY HAZARD BECAUSE THE DRIVER CAN BECOME DISTRACTED TRYING TO READ THE INSTRUMENT CLUSTER THROUGH THE CONDENSATION. IT'S ALSO A SAFETY HAZARD BECAUSE THE DRIVER CAN'T DETERMINE THEIR SPEED WHEN THE SPEEDOMETER IS UNREADABLE. THE CONDENSATION MAY ALSO CAUSE THE INSTRUMENT CLUSTER TO FAIL OVER TIME. HARLEY DAVIDSON IS AWARE OF THE ISSUE, BUT HAS ADVISED THAT THEY WILL ONLY FIX IT ONCE, AND WON'T GUARANTEE THAT THE REPLACEMENT CLUSTER WON'T HAVE THE SAME ISSUE WITH CONDENSATION.

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