NHTSA Complaint #11122831 — 2004 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS EXTENSIVE RUST AND CORROSION CONCERNING THE FRONT FRAME, REAR FRAME, NEAR THE FRONT PASSENGER SIDE TIRE, AND NEAR THE FRONT REAR TIRE TIE RODS PERTAINING TO THE SUBFRAME. THE INDEPENDENT MECHANIC ADVISED THE CONTACT TO CALL THE MANUFACTURER FOR A RECOMMENDATION. THE MANUFACTURER HAD KEY HYUNDAI OF SALEM (470 S BROADWAY, SALEM, NH 03079, (603) 841-3099) SCHEDULE AN APPOINTMENT ON AUGUST 28, 2018 TO DIAGNOSE AND REPAIR THE VEHICLE. THE CONTACT WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA08016 (SUSPENSION, STRUCTURE) AND NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE MANUFACTURER PROVIDED NO REMEDY AND ADVISED THAT THE DEALER REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.