NHTSA Complaint #11122806 — 2017 DODGE CHARGER

TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE FACTORY OEM RIMS, WHICH WERE INTERNALLY AFFECTING THE STEMS OF THE TIRES WITH THE PRESENCE OF A CRACK. THE FRONT PASSENGER AND REAR PASSENGER SIDE RIMS WERE CRACKED AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR FLASHED. THE CONTACT ADDED AIR TO BOTH TIRES, BUT THE FAILURE RECURRED. THE DEALER (BERGLUND CHRYSLER JEEP DODGE RAM, 2525 FRANKLIN RD SW, ROANOKE, VA 24014, (540) 345-9881) WAS MADE AWARE OF THE FAILURE MORE THAN TWICE, BUT FAILED TO PROVIDE A PERMANENT REMEDY. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD SCHEDULE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT CONSUMER STATED ON AROUND THE 1ST OF JUNE, 2018 WHEN I WAS AT WORK THE CAR WAS FINE AT ABOUT 5 O'CLOCK THE INDICATE LIGHT FLASHED LOW PRESSURE ON THE RIGHT REAR TIRE, STOP AT REPAIR SHOP TO CHECK TIRE FOUND CRACK ON INSIDE OF WHEEL AT BEAD, CHECKED WITH DEALER AT BERGLUND CHEVORLET, JEEP AND DODGE RAM AT 2525 FRANKLIN RD NW. ROANOKE,VA 24014, WAS TOLD THE 36 MONTH WARRANTY DID NOT COVERED THE WHEELS. I CHECKED BACK ON 2ND WHEEL AND TOLD SAME THING. IF THE WHEEL HAD CRACKED ON HIGHWAY AND COULD HAVE SPUN OUT OF CONTROL CAUSING A SERIOUS ACCIDENT TO MYSELF OR OTHERS!!! UPDATED 10/17/18*JB