NHTSA Complaint #11122264 — 2018 FORD TAURUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11122264
Vehicle 2018 FORD TAURUS
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 2,300 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

EVERY TIME I TURN ON THE CAR, IT MAKES AN INTERMITTENT ELECTRICAL HUMMING/BUZZING SOUND. THE CAR MAKES THE SOUND WHETHER ITS SITTING IN IDLE OR WHEN IM DRIVING. IT IS COMING FROM THE REAR OF THE CAR AND SOMETIMES SOUNDS LIKE A STATIC IN/OUT BUZZING/HUMMING SOUND. IVE HAD A COUPLE OF MECHANICS LISTEN TO IT AND THEY SAID ITS COMING FROM UNDERNEATH. ONE MECHANIC TOLD ME ITS SOMETHING WITH THE ELECTRICAL POWER STEERING AND NOTHING CAN BE DONE. YOU HEAR THE SOUND MORE IN THE MIDDLE OF THE BACK SEAT ON THE FLOOR. IT IS AGGRAVATING. THIS IS A BRAND NEW CAR AND I KNOW THIS IS NOT NORMAL. I AM TAKING IT TO FORD TODAY B/C I KNOW THIS HAS TO BE A FACTORY DEFECT......A CAR SHOULD NOT BE HUMMING/BUZZING AND SOUNDING LIKE A STATIC NOISE.............THAT IS NOT NORMAL...IT'S A BRAND NEW CAR!

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