NHTSA Complaint #11122241 — 2013 FORD FUSION

I WAS PURCHASING A NEW VEHICLE, WHILE SHOPPING AT GREENWAY DODGE AND FORD, I CAME ACROSS A 2013 FORD FUSION AND LOVED THE VEHICLE. HOWEVER, THE BACK RIGHT DOOR WOULD NOT CLOSE DUE TO A MANUFACTURE RECALL. I TOLD THE SALES MAN I LOVE THE VEHICLE BUT I WOULD NOT MAKE A DOWN PAYMENT UNTIL THEY FIXED IT. A COUPLE DAYS LATER I RECEIVED A CALL THAT THEY FIXED ALL 4 DOORS AND THE VEHICLE WAS READY. AFTER ABOUT TWO OR SO WEEKS FROM PICKING THE VEHICLE UP, I WAS DRIVING DOWN THE HIGHWAY WHEN THE PASSENGER SIDE DOOR SWUNG OPEN WITH MY GIRLFRIEND IN THE PASSENGER SEAT AND MY DOG IN THE BACK (IF IT WAS MY DOG IN THE FRONT SEAT HE WOULD BE DEAD ON THE HIGHWAY). I RETURNED TO THE DEALERSHIP WHEN I FOUND OUT THE VEHICLE HAD BEEN REPAIRED 2 PREVIOUS TIMES, ONCE IN APRIL AND ONCE IN JULY, CLAIMING THAT ALL 4 DOORS HAD BEEN REPLACED. I ONCE AGAIN HAD TO PUT MY VEHICLE IN THE SHOP AND RENT A CAR. THEN TODAY, I RECEIVE A CALL THAT THEY GAVE ME A COMPLETELY INVALID LICENSE PLATE. WHEN I WENT TO GET ANOTHER TAG AFTER MY TEMPORARY ONE EXPIRED THEY REFUSED TO PRINT ANOTHER ONE EVEN THOUGH I ONLY GOT ONE TEMPORARY. I EXPLAINED THAT I COULD NOT DRIVE WITHOUT A PLATE WHEN THE PERSON WORKING GAVE ME HARD PLATE AND TOLD ME IT WAS MINE. I RECENTLY JUST GOT MY FLORIDA DRIVER'S LICENSE. IF I WAS PULLED OVER WITH A PLATE THAT WAS NOT REGISTERED AND OUT-OF-STATE LICENSE I WOULD GET TICKETED (POSSIBLE ARRESTED), CAR IMPOUNDED, AND TONS OF FINES. THEY DID NOT TELL ME FOR A MONTH THAT THE LICENSE PLATE I HAD WAS NOT REGISTERED TO ME. I HAVE BEEN BACK AND FORTH WITH THIS DEALERSHIP CONSTANTLY AND I HAVE ONLY OWNED THIS VEHICLE SINCE JULY (THERE IS DOCUMENTATION ON THE REPAIRS). I WANT TO TAKE LEGAL ACTION FOR THE RISK THEY HAVE PUT MY GIRLFRIEND IN AND ALSO THE CARELESS MISTAKES THEY HAVE MADE WHILE DISPLAYING A LACK OF URGENCY.