NHTSA Complaint #11122114 — 2015 DODGE DURANGO

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE AT A STOP OR BRAKING TO STOP, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FINNEGAN CHRYSLER JEEP DODGE RAM (26433 SOUTHWEST FWY, ROSENBERG, TX 77471, 281-342-9318) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO DRIVER ERROR. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING INTO A PARKING SPACE. AS A RESULT, THE VEHICLE JERKED FORWARD AND STRUCK THE FRONT OF ANOTHER PARKED VEHICLE. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS SLIGHTLY DAMAGED, BUT WAS DRIVABLE. THE VEHICLE WAS TAKEN TO THE GILLMAN CHRYSLER JEEP DODGE RAM DEALER (10585 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, 713-776-4900) WHERE RECALL REPAIRS WERE PERFORMED PER NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE TECHNICIAN STATED THAT THE VEHICLE JERKED DUE TO DRIVER ERROR AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOT CALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,600.