NHTSA Complaint #11122102 — 2012 FORD FOCUS

RAN OUT OF FUEL IN THIS VEHICLE, ONCE WHEN MY DAUGHTER WAS DRIVING ON A HIGHWAY, EVEN THOUGH THE FUEL GAUGE WOULD SAY THERE WAS BETWEEN 75-100 MILES BEFORE EMPTY. THE LAST TIME THIS HAPPENED THE INTERIOR OF THE VEHICLE HAD A STRONG SMELL OF GAS. I THEN PROCEEDED TO TAKE IT TO THE DEALERSHIP AND AFTER DIAGNOSIS THE SERVICE MANAGER SAID SOME VALVE REMAINED OPEN CAUSING THE GAS TANK TO CRACK AND IN TURN GAS FLOWED BACK INTO THE INTAKE MANIFOLD. THE COST TO FIX WOULD BE APPROXIMATELY $3100. THE PROBLEM HAS BEEN A KNOWN ISSUE WITH THIS VEHICLE FOR QUITE SOME TIME, BUT FORD REFUSES TO RECALL OR EVEN PAY FOR THE WORK. I EVEN HAD AN EXTENDED WARRANTY AND THEY WOULDN'T COVER IT EITHER.