NHTSA Complaint #11121865 — 2009 SATURN AURA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11121865
Vehicle	2009 SATURN AURA
Component	STEERING
Date of Incident	July 20, 2018
Date Filed	August 23, 2018
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING MOTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

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